No buzzing soundUpdated 6 months ago

The absence of a buzzing sound doesn't necessarily indicate that something is broken. Sometimes the sound may stop due to factors like temperature, pressure, altitude or environmental conditions.

If you can hear the safety valve opening and air releasing from beneath the drip tray, the machine is functioning properly and the water is being carbonated.

We recommend trying a new gas cylinder and weighing it to ensure it's not empty. A full cylinder weighs around 1200g (2.6 lbs), while an empty one is approximately 800g (1.7 lbs).

As a last resort, try carbonating an overfilled bottle to reset the system. If this doesn’t resolve the issue, wait a few weeks to see if the sound returns. If the problem persists, please reach out to our customer service team for further assistance.